Get AI-powered advice on this job and more exclusive features. Situated on the waterfront and adjacent to the Hong Kong Convention and Exhibition Centre, the 861-room Renaissance Harbour View Hotel Hong Kong enjoys panoramic views of the Victoria Harbour and is located close to everything Hong Kong has to offer. Renaissance Harbour View Hotel is operated by Marriott International Inc., a leading global hospitality company. Each property is unique, offering passionate travelers a one-of-a-kind experience and memories they will be sure to take with them long after they depart. Your Path Begins Here Job Summary Supervise and ensure the check-in/check-out procedures and services are up to standard. Handle guests' inquiries in a professional and timely manner to exceed their expectations. Engage guests by delivering service excellence throughout each guest experience. Prepare and maintain records pertinent to the guests staying in the hotel. Ensure hotel revenue is properly recorded. Job Requirements Degree/Higher Diploma in Hospitality or related discipline.3 years relevant experience in Front Desk operations. Flexible and outgoing. Passionate and service-oriented. Excellent command in both written and spoken English, Cantonese, and Mandarin. Proficient in Microsoft Office applications and hotel systems. Navigate Your Future at Renaissance Hotels At Renaissance Hotels, we believe inspiration comes from the unexpected. We create a work environment that values diversity, inclusion, spontaneity, and discovery, with unmatched growth opportunities. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Seniority Level Associate Employment Type Full-time Job Function Customer Service Industries Hospitality
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