It Operations Support Analyst

Hong Kong, Hong Kong
Last update 2024-02-22
Expires 2024-03-22
ID #2013070903
It Operations Support Analyst
Hong Kong, Hong Kong,
Modified February 1, 2024


Our client is a leading real estate private company in the industry seeking an IT operations support analyst to join their team Job Description: Responsible for daily operations of IT infrastructure, including servers, networks, computers, and equipment.

Perform diverse IT tasks such as network and server administration, support, monitoring, backups, and troubleshooting.

Proficiency in configuring Microsoft Infrastructure components like Active Directory, DNS, DHCP, and Share Point.

Provide ongoing IT support to users and conduct necessary training sessions.

Assist in managing hardware and software inventories.

Handle additional IT-related tasks as required.

Requirements: Bachelor's degree in Information Systems or Computer Science.

2-3 years of relevant IT experience preferred.

Proficient in supporting MS Windows/MAC OS and mobile devices (IOS & Android).

Experience in managing MS 365 Backend, including Exchange Online, Azure AD, and Teams Voice.

Familiarity with on-prem file services (Windows server) and cloud solutions like Share Point.

Knowledge of virtualization technologies (VMWare, Azure) and Veeam backup operations.

Hands-on experience in networking, security (LAN/WAN, firewalls, endpoint protection, VPN).

Self-motivated with strong problem-solving and analytical skills.

Good written and spoken English and Cantonese.

Mandarin proficiency is advantageous.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: It operations support analyst

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