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Job Summary
The role holder is accountable for tracking all aspects of project management principles. This includes financial management, risk and issue management, change management, audit and controls, and communications.
Extensive experience writing programme updates for internal and external stakeholders, including board members, risk committees, and regulators.
Designing and tracking key performance metrics across the programme, from budgets to testing speed, to deliver the programme on time.
Managing a complex stakeholder environment across technology, business, and operations, providing clear updates and communications. Proven experience handling PMO work in a large‑scale transformation programme is required.
Hands‑on experience in Program Tracking, Stakeholder Management, Risk Management, Project Audit & Control, Financial Management, and related project‑management principles.
Programme Planning and Tracking
Effectively manages dependencies and constraints across projects and involved departments.
Updates and reviews Lessons Learnt (intra‑programme and organisational) before and during each project, ensuring learning is applied effectively.
Tracks deliverables across technology teams and provides weekly reports.
Programme / Project Governance, Process and Standards
Applies the Bank’s defined Programme Management standards, policies, and governance across the program.
Ensures the programme has a structure for risk and issue management, with timely identification, review, and escalation.
Provides programme quality assurance capability; conducts scheduled and ad‑hoc reviews of all programme materials and ensures data completeness and accuracy in the enterprise reporting system (Clarity).
Establishes relevant workstream forums, prepares and leads them, and follows up on actions.
Key Responsibilities
Communication / Reporting
Produces programme/portfolio summary packs and briefs senior management on investment status following the programme governance model.
Encourages high standards of quality, accuracy, and consistency in all project and programme logs, trackers, and reporting materials.
Financial Management
Manages programme technology budgets, drives cost control, analyses variance, and takes corrective action to maintain green cost status. Provides timely forecasts and reporting as needed.
Collaborates with ITO Finance and other groups to provide accurate views of actual spend; tracks and provides evidence for accruals, recharges, and third‑party spend.
Ensures accurate and realistic forecasts are maintained; monitors and follows up on variances; supports the Technology Programme Manager in meeting financial commitments each year and over the life of the programme.
Risk & Issue Management
Tracks risks impacting overall portfolio success, updating mitigation plans as needed on a regular basis.
Strategy
Develops and tracks comprehensive plans, considering both internal and external scenarios, particularly on interfaces.
Business
Works closely with technology teams to ensure all deliverables are tracked with high quality and within budgets.
Processes
Ensures adherence to all processes from all teams/application under the allocated squad.
Qualifications
Programme Management experience.
Problem‑solving skills.
Stakeholder management expertise.
Data analytics proficiency.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we have worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring.
Our purpose: to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good. We value difference and advocate inclusion.
Together We
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
Never settle – continuously strive to improve and innovate, keeping things simple and learning from doing well.
Are better together – we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), alongside minimum global standards for annual and public holiday (combined to 30 days minimum).
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders, and self‑help toolkits.
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values‑driven organisation that celebrates our unique diversity across teams, business functions and geographies – everyone feels respected and can realise their full potential.
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