A prestigious hospitality group in Hong Kong is looking for a Customer Service Agent to join their global reservation team. This role involves processing reservations, collaborating with internal departments, and maintaining guest profiles. Candidates should have at least one year of experience in reservations or call centers, excellent communication skills, and fluency in English, with Cantonese and Mandarin being advantageous. The company offers a range of market-leading benefits including comprehensive medical insurance and public holidays.