Join to apply for the Reservations Agent role at Mondrian Hong Kong2 weeks ago Be among the first 25 applicants Join to apply for the Reservations Agent role at Mondrian Hong Kong Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must-visit” destination for locals and travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, known for innovation and creativity. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. At Mondrian, anything you want is yours—and we do it with an international level of service, everywhere. Award winning Mondrian Hong Kong is the companies first opening in Greater China featuring 324 guest rooms and suites, two unique F&B outlets, In Room Dining, Art Space and Roof Garden. Part of Ennismore, a joint venture with Accor, and the world’s fastest-growing lifestyle hospitality company, comprising 17 brands and 2 independent F&B groups. 160+ open hotels with 100+ in the pipeline, and 500+ restaurants and bars with 400+ in the pipeline. We offer Superior remuneration and benefits Medical benefits Annual bonus Travel benefits F&B discounts Inclusive workspace Flexibility at the workplace Fast growth opportunities Who we are looking for?We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team, who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success. What will you do?To handle all guest inquiries and deliver up-to-standard service To perform and respond for accurately processing reservations with details, checking availability, and confirming the booking in the reservations system To provide excellent customer service following the Hotel’s standards in all emails and phone calls To raise and communicate with the team and other departments for any special guest arrangement and request To familiarize the information on the Hotel’s facilities, amenities, service, and standard To follow and implement the hotel’s strategies To perform any other ad hoc tasks, reports, and duties assigned by the supervisor To work on shift and be flexible about working on weekends or public holidays Knowledge And Skills Certificate / Diploma or above education qualification in Hotel Management, Business Administration, or related field Fresh graduates with passion are also welcome Relevant experience in the reservations / front office is preferable Fluent in English and Mandarin Proficiency in Microsoft Office software: Word, Excel and Power Point. Knowledge of Opera Cloud is an advantage Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Public Relations, Sales, and General Business Industries Hospitality Referrals increase your chances of interviewing at Mondrian Hong Kong by 2x Sign in to set job alerts for “Reservations Agent” roles. Central & Western District, Hong Kong SAR 4 weeks ago Central & Western District, Hong Kong SAR 4 weeks ago Reservations Agent / Senior Reservations Agent Central & Western District, Hong Kong SAR 1 day ago Central & Western District, Hong Kong SAR HK$28,000.00-HK$32,000.00 2 weeks ago Reception/Facilities Coordinator Prestigious Global Investment Management Firm - (1-year renewable contract role) – pays up to HKD30k Receptionist & Admin Assistant - Financial Services Quarry Bay, Hong Kong SAR HK$22,000.00-HK$25,000.00 2 weeks ago Receptionist - Professional Environment Services - Hong Kong(314357)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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