Retail Manager / Area Manager at INITIAL FASHION
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INITIAL「Frozen Time」｜25th Anniversary Capsule
To mark its 25th anniversary, INITIAL unveils the Frozen Time For The Future collection—a fusion of Western heritage and forward-thinking design that captures the essence of time paused yet propelling us forward.
INITIAL, keeping an eye and an ear on the world. We come to the soul from our roots. Usual life is filled with unusual people. We exist - for being remarkable.
Responsibilities
Oversee all shops in Hong Kong and Macau, and to supervise, train and monitor front-line team to meet company standard and achieve sales target and KPI.
Ensure efficient and effective day-to-day operations of all shops.
Manage a portfolio of retail stores to provide guidance, support, and motivation to Store Managers to achieve sales targets and KPIs.
Coaching company store-in-charges identifying sales opportunity, handling customer services and operations standards proactively.
Provide positive leadership through effective communications, motivational techniques, coaching, and training to meet business needs.
Plan, develop and execute CRM strategy for our VIPs to grow database and commercial goals.
Deliver train-the-trainer programs for enforcement of the training.
Need to embrace the Group's vision, mission and values into a clear learning and development agenda by conveying it through development programs, staff communication events and staff relations projects.
Provide market intelligence and store feedback to management timely.
Support customer enquiries and complaints from service hotline and email in an efficient and professional manner.
Requirements
Bachelor's Degree in Business Administration or related discipline.
Minimum 8 years of hands-on experience in store management, preferably in fashion retail industry.
Proactive, people-oriented with strong presentation and influencing skills.
Excellent presentation, interpersonal and communication skills.
Good command of English and Cantonese and Mandarin.
Candidates with less experience may be considered as Assistant Area Manager / Senior Shop Manager.
Interested parties please send your resume with current and expected salary to Human Resources Department via email by clicking "Apply Now".
Please visit our company website at http://www.initialfashion.com for company information.
All information received will be treated in strict confidence and for recruitment purpose only.
