International and Fast Growing Company Great Career Prospect & Multi brands Client Details Join a prestigious Japanese jewellery brand as a Business Retail Operations Manager, where you will play a pivotal role in driving operational excellence and delivering an exceptional customer experience.
Reporting directly to the Managing Director, you will oversee business retail operations, manage budgets including P&L, and ensure smooth day-to-day store performance across multiple locations.
Description Develop and manage operational strategies, budgets, and cost controls to achieve business objectives.
Streamline processes to enhance efficiency, improve customer service, and optimize product displays.
Lead cross-functional teams, set goals, and ensure alignment with corporate vision and brand standards.
Monitor KPIs and sales results, analyze reports, and implement improvement plans.
Establish and enforce operational procedures and ensure compliance with regulatory requirements.
Support new store openings, including planning, equipment setup, and localized operations tailored to market needs.
Manage staff scheduling, training, and performance to maintain high operational standards and achieve sales targets.
Oversee inventory management, replenishment, and loss prevention.
Collaborate with management on MD planning and execute strategies based on corporate direction.
Profile Minimum 5 years of managerial experience in fashion-related industries (experience in jewellery or reuse industry is a plus)Strong leadership skills with the ability to communicate, influence, and negotiate effectively at all levels Experience in new business setup and strong network with retail malls and landlords is highly desirable Fluent in Cantonese, English and/or Japanese (spoken and written)Proficient in Microsoft Office (Word, Excel, Power Point)Job Offer This is an exciting opportunity to be part of a luxury brand with a rich heritage, where you will shape retail operations and contribute to the success of a growing business.
Competitive salary and benefits offered.
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