Abercrombie & Fitch - Brand Representative, New Town Plaza2 weeks ago Be among the first 25 applicants Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Brand Representative associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You Will Do Make Customers #1 Creates an excellent customer service. Greets all customers in store with friendly, positive tone and body language. Uphold Our Culture Upholds our Culture and Values, brand purpose, and show respect during every interaction with associates and customers. Ensures our stores are welcoming, inclusive and diverse. Know Our Product Inside & Out Comfortably share our seasonal products, make recommendations by outfitting the customers to help add to their purchase. Explains the value behind items by sharing with customers the quality details, fit and fabric that differentiate our product. Be Accurate and Efficient Accurately perform all cashwrap and fitting room functions while maintaining positive engagement with customers. Qualifications What it Takes Helpful, Outgoing, Stylish Additional Information What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Merchandise Discount across our brands Leadership Training and Development Opportunities for Career Advancement The starting rate for this position is HK$70.00 per hour (i.e., the recruiting pay range for this position is HK$70.00 - HK$70.00 per hour). The starting rate and range may be modified in the future. Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer. Seniority level Entry level Employment type Part-time Job function Sales, Other, and Customer Service Industries Retail and Apparel & Fashion
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