HR Business & Systems Analyst (Luxury Retail)Client Description Global luxury retail corporation Job Description HR Business System Analyst (Technical) (Permanent)Responsibilities Oversee application and integrations support for employee systems. Manage external service providers to deliver quality system support and to implement enhancements and deploy patch releases to improve the system performance. Participate in different employee systems projects making sure that business needs are well understood and support the project delivery. Oversee application and integrations support for employee systems including HRIS, Payroll, Employee Web Portal, Collaboration tool and Business Process Management system. Understand and analyze user requirements, confirm scope and document business requirements. Work closely with external service providers to implement system enhancements and upgrades to improve the effectiveness and usage of the system. Collaborate with integration teams to manage employee data interfaces between core HRIS and other corporate systems. Act as tier-2 application support subject matter expert to manage incident and service requests raised by end-users, as well as facilitate business change requests for configuration changes. Support in project activities – facilitate application testing and liaise with internal users and external service providers to ensure deliverables meet requirements. Prepare and maintain documentations such as functional/technical specifications and user manual and operation guides. Maintain good communication between vendors, business users and other teams. HR Process and Systems Analyst (Functional) (Contract, 1 year renewable)Responsibilities Functional support of the Workday & HR Cube (IBM Cognos) systems and all related processes and data for the Asia Pacific region. Provide Level 1 support to local HR users on Workday and HR Cube functionality, processes and data-related issues. Closely collaborate with Regional Asia Tool team on HR Cube matters. Responsible for monitoring lifecycle of issues raised from markets, and facilitate resolution of these issues with Regional and Global support teams. Review systems change requests and queries, in accordance to the data business guidelines and configuration rules. Follow-up on approved systems changes, ensuring smooth implementation per agreed timeline and deliverables with the relevant stakeholders. Conduct data audit to ensure data integrity and governance. Document user guides and business guidelines. WD Release Management / HR Cube enhancement – facilitate the review amongst the relevant parties and drive the release implementation. Job Requirements HR Business System Analyst (Technical) (Permanent)Requirements University degree in Information Technology, Business, HR or related disciplines. PMP or PRINCE2 certified is desirable.3-5 years’ experience as a Business Analyst or System Analyst for employee systems. Experience in HRIS, Payroll, Workflow Management and Web Content Management support. Experience in systems implementation/enhancement/configurations. Experience working at a Regional level (with multiple APAC countries). Experience in retail, hospitality or luxury retail desired. Knowledge in WORKDAY or any other HCM systems and Payroll is preferable. Vendor management experience is desired. Knowledge in Adobe CQ, PHP, Oracle and SQL, HTML is preferable. HR Process and Systems Analyst (Functional) (Contract, 1 year renewable)Requirements Bachelor’s degree. Experience supporting Workday HCM and IBM Cognos in a functional, process and data capacity. Experience with reporting on IBM Cognos is highly desirable. Experience in supporting other Workday modules is a plus. Experience with vendor management. Functional knowledge of integration. High proficiency in Excel. Excellent analytical, written and verbal communication skills.
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