(RWHKG) - Complex Director, Talent and Culture1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. General Information Press space or enter keys to toggle section visibility Country/Region Hong Kong SARProvince/City Hong Kong SARLocation Rosewood Hotel Group, Hong Kong Department Talent and Culture Job Type Full-time Permanent Job Description Press space or enter keys to toggle section visibility About Talent And Culture The Talent and Culture team is dedicated to attracting, developing and rewarding our most valuable asset – our Associates. Guided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration, ownership and transparency. We strive to Make the Place – creating a future where people and place enrich one another. Impact of this role The Complex Director of Talent and Culture is responsible for developing and executing strategic human resources initiatives across the 600-rooms, multiple restaurants and events spaces at Rosewood Hong Kong and the 287-room K11 Artus. With a combined workforce of over 1,400 associates, this role serves as a key business partner to the Managing Director and executive leadership, shaping the people strategy, organizational culture, and associate experience in alignment with the vision and values of Rosewood Hotels & Resorts. Key Responsibilities Strategic Leadership Serve as a trusted advisor to the Managing Director and Executive Committee, bringing a proactive, solutions-oriented mindset to organizational and talent challenges. Design and implement an optimal complex-wide organizational structure, leveraging synergies between Rosewood Hong Kong and K11 Artus. Lead rollout and pilot implementation of Rosewood global Talent and Culture initiatives, championing the brand’s values and future-forward talent vision. Talent Management & Development Oversee end-to-end talent lifecycle: workforce planning, recruitment, onboarding, succession planning, and leadership development. Build a robust employer brand and talent pipeline that supports current and future business needs. Ensure execution of world-class learning programs and performance management processes. Associate Experience & Engagement Actively listen to associate feedback and create strategies to enhance workplace culture, wellbeing, and retention. Champion associate recognition, welfare, and benefits programs, staying ahead of evolving associate expectations and market trends. Foster an inclusive and empowering environment that reflects the values of both properties and the wider Rosewood group. Operational Excellence Monitor, interpret, and ensure compliance with Hong Kong Labor Law and related legal matters. Review compensation and benefits programs for competitiveness and internal equity, managing annual salary planning and reporting. Analyze and address key HR metrics such as turnover, absenteeism, and workforce productivity. Collaboration & Culture Building Partner closely with department heads and regional/corporate T&C teams to embed Rosewood’s culture, vision, and brand standards. Drive consistency in associate communication, grievance handling, and policy interpretation. Serve as a brand ambassador, ensuring that the heart-of-house environment reflects Rosewood’s luxury positioning. While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. Critical Skills & Qualification Minimum of 10 years’ progressive HR leadership experience, preferably in luxury hospitality or complex operations. Fluency in English is required; Cantonese and/or Mandarin is required (at least one). Strong knowledge of Hong Kong labor laws and HR best practices. Demonstrated strategic thinking, business acumen, and organizational development capability. Excellent interpersonal, influencing, and communication skills. Proven experience advising senior leadership and managing change across diverse teams. About Us Press space or enter keys to toggle section visibility About Rosewood Hong Kong & K11 ARTUSA culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is at the epicentre of the Victoria Dockside arts and cultural district. A new center of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core. K11 ARTUS is Asia’s first artisanal home concept for global cultural creatives at the pulsating heart of Hong Kong, with breathtaking views over Victoria Harbour. Located above K11 MUSEA, the cultural-retail complex, K11 ARTUS’ residents enjoy the convenience of being in the heart of Victoria Dockside, the art and design district on the Tsim Sha Tsui waterfront. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Sales and Management Industries Hospitality Referrals increase your chances of interviewing at Rosewood Matakauri by 2x Complex Assistant Director of Sales - Catering(RWHKG) - Complex Director, Talent and Culture Multi-properties Director of Business Development - Luxury Travel Division Manager, Strategic Sourcing Supply Chain Manager/Associate Director , Cloud Security, Technology Consulting Associate Director - Competition & Anti-Trust We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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