Overview
Your Purpose. As a
Sports Sales Advisor , you're not just selling — you're delivering
sport experiences. You take care of our users before, during, and after their purchase by being a
sports expert , a
service ambassador , and a
problem solver.
Responsibilities
Understand user needs and offer personalized sport advice
Manage layout, stock, pricing, and display in your sport zone
Handle Click & Collect, Buyback, Rental and other omnichannel offers
Monitor and adjust KPIs (sales, NPS, layout score, shrinkage)
Work closely with your teammates during store operations (replenishment, delivery, etc.)
Solve user issues proactively and escalate when needed
Be a Decathlon ambassador — online and offline!
Requirements
Friendly, calm, and solution-focused in your approach
Good communication skills and enjoy working with people
Detail-oriented, reliable, and accurate in handling systems and processes
Flexible availability, including weekends and public holidays
Experience in customer service or retail can be helpful but not required
Basic knowledge of sports products or involvement in sports activities is welcomed
Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition
Compensation
Base pay range: HK$17,000.00/yr - HK$21,000.00/yr
Benefits
Performance Bonus based on your team\'s results
Staff Discount on all Decathlon products
Monthly Sports Allowance to support your active lifestyle
Health Insurance Coverage (medical & dental)
Birthday, Wedding allowance, and Paid Annual Leave
MPF + Company Shareholding Scheme
Continuous training and career development, locally and globally
How to apply
If you\'re ready to connect your passion with purpose —
apply now
and start your Decathlon journey!
Seniorities
Entry level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
