Position: Sales Person/Senior Salesperson Reporting Line: Store in Charge Location: Hongkong, China Sales Persons at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and prospective customers.
This role is vital to our brand and supports the Store Manager in achieving sales goals and operational objectives.
Sales Persons are responsible for being ambassadors of the brand and furthering the Humanistic philosophy of Solomeo.
Responsibilities Provide industry leading customer service building guest loyalty through in-store experience.
Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service.
Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients.
Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment.
Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.
Maintains awareness of all current marketing and promotional activity.
Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business.
Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed.
Build effective working relationships with colleagues in our other stores and Corporate Partners.
Other ad hoc task as assigned.
Requirements: Strong affinity for Brunello Cucinelli brand and philosophy.1-3 years' experience working in an elevated retail or hospitality environment.
Exceptional customer service and networking skills, with the ability to network and develop clients.
