Senior Analyst, Customer Services,

Senior Analyst ID: 3323428877
600,000 HK$

Published 2025-10-30. Modified 2025-11-10.

Description

The Maybank Investment Banking Group (MIBG) of companies comprises securities and investment banking businesses stretching around the globe with offices in Malaysia, Singapore, Hong Kong, Thailand, Indonesia, Philippines, India, Vietnam, Saudi Arabia, Great Britain and the United States of America. MIBG has been in Asia for 40 years and provides services in corporate finance, investment banking, debt markets, equity capital markets, derivatives, retail and institutional securities broking and research.
You can learn more about us at www.mib.com.hk.
Responsibilities
Handle clients’ account opening, inspection of new accounts’ documentation
Handle customer enquiries in a professional manner
Perform client onboarding review, KYC and AML checking in accordance with internal guidelines and regulatory requirement
Perform periodic “Customer Due Diligence” review of client’s information and liaise with sales
Liaise with internal departments to ensure a smooth client onboarding process
Handle IPO case to circulate IPO factsheet and data input
Requirements
Degree holder in Business Administration or related discipline
Holder of SFC type 1 and type 2 licenses would be an advantage
Positive attitude and self-motivated with excellent communication skills
Good team player and customer-oriented
Excellent command of written and spoken English & Chinese, including Mandarin
At least 3 years of experience in handling client on-boarding in financial sector
Interested parties please send full resume with contact telephone number and expected salary to Human Capital Department via e-mail to HC@mib.com.hk (in MSWord form).
The personal data collected in the job application will only be used by MIB Securities (Hong Kong) Limited, its subsidiaries and/or affiliates (Maybank Investment Banking Group) internally to assess your suitability to assume the job duties of the position for which you have applied. All personal data will be handled in strict confidence and filed with Human Capital Department. It is the Company policy to retain the personal data of unsuccessful applicants for future recruitment opportunities for a period of maximum six (6) months, otherwise it will be destroyed.
Seniority level
Executive
Employment type
Full-time
Job function
Customer Service

Location

Hongkong
Hong Kong
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Attributes

Job type Full time
Contract type Permanent
Salary type Per annum
Occupation Senior analyst, customer services
Min. Salary 400000
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Registered 2025-05-10
Hong Kong
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