Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Principal Responsibilities • Process regulatory bodies, legal enforcement agencies, government departments requests and handle various court orders from solicitor firms, i.e.

provide information and document retrieval • Perform account maintenance of deceased account and bankruptcy/ winding up accounts • Participate in system enhancement and process improvement, digitization and transformation • Ensure all risk and compliance standards are maintained • Ensure daily operations are in line with operational procedures and group policies Requirements • Post secondary or above, preferably degree holder in any disciplines • Minimum 4 years experience in consumer banking operations; • Practical experience in banking operations to handle external enquiry from law enforcement agencies, various court order, bankruptcy/ winding up procedures, deceased cases and consumer banking operations is highly preferred • Knowledge of banking practices and procedures • Ownership of results and commitment to personal goals • Good sense of risk awareness • Good communication skills and speak fluent Cantonese and English • Proficiency in MS Office Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.