AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.
Responsibilities
Assist in gathering and documenting business requirements for the creation and implementation of a new core policy administration system and customer portal.
Participate in User Acceptance Testing (UAT) to validate that system functionalities meet business specifications.
Support the drafting of Operations Manuals, Standard Operating Procedures, process maps, workflows, and guidelines.
Write and maintain Business Requirement Documents (BRDs) to facilitate project clarity and direction.
Communicate effectively with stakeholders to gather feedback and provide updates on project progress.
Assist with planning and organizing project activities, ensuring alignment with timelines and deliverables.
Contribute to the Requests for Proposals (RFPs) process, collaborating with various teams to ensure comprehensive submissions.
Identify business requirements and opportunities for process improvements.
Review IT documents such as Functional Specifications to ensure alignment of user requirements between IT and end-users.
Qualifications
University graduate in business administration, statistics, quantitative analysis or related disciplines.
2-4 years' experience in business analysis or life insurance industry
Track record of process optimization and automation
Strong communication skills - written and spoken
Strong analytical and problem-solving skills
Organized, self-initiative and a good team player
Proficient in Microsoft Office and Microsoft Power Platform applications.
