Senior Director/Director, Asia Distribution Compliance Join to apply for the Senior Director/Director, Asia Distribution Compliance role at Manulife Senior Director/Director, Asia Distribution Compliance1 day ago Be among the first 25 applicants Join to apply for the Senior Director/Director, Asia Distribution Compliance role at Manulife Reporting to the Assistant Vice President and Asia Head of Distribution and Product Compliance, this individual is responsible for supporting the oversight and implementation of Manulife’s Distribution Compliance Program within Asia Segment. This role focuses on enhancing sales conduct excellence and fostering a positive culture of compliance to achieve sustainable business growth. Collaborating closely with Business Units and other control functions at market, regional, and global levels, a key responsibility is ensuring compliance with regulations such as Fair Customer Treatment, Consumer Duty, and Guideline B-10, as well as adherence to internal standards like the Conduct Risk Framework and the Third-Party Distribution Risk Standard. Position Responsibilities Support Asia Segment Compliance in effectively overseeing the implementation of Distribution and Product Compliance programs, and promoting a positive conduct and culture across markets; Work with market leaders, Chief Compliance Officers, Distribution and Product Compliance teams, and regional functional stakeholders to ensure processes are established for managing known, new, and emerging distribution and product compliance risks; Lead regional and regulatory initiatives to enhance sales conduct excellence, including implementation of the Manulife Conduct Risk Framework and OSFI Guideline B-10 in Asia segment; Support Business Units oversight through compliance advisory and challenge, including market initiatives, sales incentives schemes, campaigns, and product proposals; Conduct compliance reviews and deep dives to address compliance topicalities, existing and emerging risks, such as distributor oversight, insurance distribution, market conduct, post-sales controls, and customer complaints management; Partner with Asia and Global L2 Sales Controls Testing teams to ensure quality assurance in the design and implementation of effective controls; Support ongoing development of market Distribution Compliance capabilities for a high-performing team by focusing on learning, development, and cross-training opportunities; Support automation of compliance controls and implementation of advanced analytics and business intelligence tools to identify and address sales misconduct and fraudulent activities; Support in strengthening the enterprise-wide compliance management framework through proper documentation of compliance risks, issues, controls and Corrective Action Plans (CAPs) in Archer; Actively engage in relevant governance committee meetings, such as the Asia Distribution & Sales Risk Committee and the Regional Compensation Steering Committee, to review market initiatives, offer functional opinion, and address distribution and product compliance risks; and Support Asia Segment Compliance in coordination with Global Compliance to ensure timely compliance reporting, collaboration, response to inquiries, and escalation as required. Required Qualifications At least 8 years of progressive experience in financial services compliance, risk, audit, and other control roles. Experience in overseeing market compliance program and teams would be a definitive advantage. A deep understanding of insurance distribution, products, and risk and controls in Asian markets, ideally with a focus on tied agency and/or bancassurance. Excellent communication skills, with the ability to write clear and concise reports and effectively convey strategies. Outstanding functional leadership and people management abilities to positively influence senior leaders and colleagues. Good judgment by balancing pragmatism with high standards for compliance and ethical conduct, and effectively communicate concerns, escalate issues, and manage challenging conversations. University educated; professional qualification and designation in control and oversight including compliance, risk management, and audit are preferred. Candidate with more experience will be considered as Senior Director When You Join Our Team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife And John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Working Arrangement Hybrid Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Legal Industries Insurance Referrals increase your chances of interviewing at Manulife by 2x Sign in to set job alerts for “Senior” roles. 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