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Senior Officer, Retail Operations & Support

Hong Kong, Hong Kong
Last update 2024-07-17
Expires 2024-07-17
ID #2237306280
Senior Officer, Retail Operations & Support
Hong Kong, Hong Kong,
Modified July 10, 2024


About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.

Our currency is caring, teamwork and progressiveness.

We accept that everyone is unique and different in talent, but alike in the capacity for growth.

Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

In this role, you will assist the Head of Retail Operations & Control in managing the operational health of retail banking division, and providing administrative support to the department.

Main Responsibilities: Prepare data compilation and provide administrative support including manpower planning, banknotes ordering and shipment, branch equipment etc.

Assist with organizing training program & meetings Support regular branch visit, identify improvement area on branch operations and compliance control Coordinate with internal departments to develop and implement branch operations procedures Assist in assessing the risk & control environment in the business operations, ascertain the adequacy and effectiveness of operational and internal control is maintained at Group's recognized standard Assist in compliance review, assurance checking and preparing various reports for management information Following enquires/ replies from branches and perform action per request of the department Perform assignments and ad-hoc projects as per required To meet the challenge, you should have the following qualifications and attributes: University degree with 2 years or secondary education with 4 years retail banking operations experience Sound knowledge in Retail Banking regulations, operations, products and services Experience on compliance and control assurance framework is preferred Excellent communication and interpersonal skills Self-initiative, able to work independently and under pressure, and meet tight deadline Good command of both written and spoken English and Chinese PC literate with good knowledge of Microsoft Office Please note that only shortlisted candidates will be notified.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Senior officer, retail operations & support

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