Job Responsibilities: Provide IT deskside /helpdesk support to customer through various channels Lead a team to deliver IT support service to customer Perform operation support including data backup, data center management, IT facilities administration, installation and configuration of network, server, desktop PC, printer and peripherals Maintain hardware and software inventory, prepare inventory reports as required Assign work tasks to team members for follow up Provide service report and update service performance to management regularly Handle ad-hoc assignments / projects as required Job Requirements: Higher Diploma or above in Information Technology or related discipline3 years experience in helpdesk/ Deskside/ Data Centre is preferred Excellent logical thinking, problem-solving and account management skills Good attention to details, communication, interpersonal, organization and administrative skills Excellent and effective communication skills in both English and Chinese Working Location Chek Lap Kok
