Role Introduction
Reports to: Senior Solution Lead. You will join the Information Technology team, working closely with internal and external stakeholders to deliver high‑quality software solutions that support business strategy and transformation initiatives. This role focuses on translating business and system requirements into clear functional and technical specifications, ensuring solutions are scalable, compliant, and aligned with enterprise standards. You will gain hands‑on exposure to enterprise application development, HRMS transformation projects, and modern delivery frameworks, while strengthening your system analysis, solution design, and stakeholder engagement skills.
Key Responsibilities
Analyse business and system requirements and assess solution options from a system perspective
Translate requirements into clear, traceable functional and technical specifications
Support solution design by contributing detailed technical expertise to ensure feasibility of high‑level design decisions
Participate in hands‑on technical development and implementation activities
Provide level 2 and level 3 support for in‑production systems and manage end‑user expectations
Review application development vendors’ work on development and implementation activities
Oversee and quality‑assure solution components to ensure compliance with internal standards and requirements
Contribute to and adhere to development standards and frameworks
Collaborate with other IM domains to drive innovation and continuous improvement
Keep abreast of the business strategy, business plan and latest industrial trend
Requirements
A minimum of 6 years of IT with at least 3 years in application development and support
Tertiary qualifications are essential
Hands‑on technical experience in SAP Success Factors, Oracle People Soft, or other HRMS application development
Proven experience in supporting HRMS transformation projects
Experience working in an Agile delivery environment is an advantage
Knowledge of Hong Kong Employee Ordinance and Employee Compensation Ordinance is beneficial
Strong interpersonal skills with the ability to build effective relationships with internal and external stakeholders
Strong analytical, problem‑solving and decision‑making skills, with the ability to apply logical and creative thinking, perform effective troubleshooting, and identify patterns and improvement opportunities
Good understanding of technology concepts, trends and capabilities
Clear and effective verbal and written communication skills
Equal Opportunities Statement
Cathay Pacific is an Equal Opportunities Employer.
