Position overview About Thrive Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Thrive seeks individuals who want to develop valuable skills and build a career, in a work-hard, play-hard environment with guidance, training, and experience to grow professionally. Position overview The Solutions Architect is a key member of the new client acquisition team and assists the Thrive Sales organization in driving new revenue opportunities through direct interaction with prospective clients to identify their business and technical challenges, and build consultative, solution-based designs and proposals. Responsibilities Partner with the Thrive Sales team and lead technical presales discussions and activities with prospective Thrive clients. Acting as the Technical and Trusted Advisor, the Solutions Architect will help identify client business and technical needs and propose solutions with the appropriate Thrive products and services. Provide subject matter expertise and guidance related to Private, Public, and Hybrid Cloud, Cyber Security, Disaster Recovery, networking, and IT management to the Thrive Sales team and to prospective clients. Create technical documentation, diagrams, client-facing technical presentations, Statements of Work, and provide technical responses for RFP/RFI’s. Participate in customer-focused seminars, tradeshows, events, presentations, technology roadmap reviews and training. Stay up to date on emerging technologies and products, including attaining certifications and participation in vendor/industry training events as appropriate. Interface with internal teams, providing input to constantly improve our products and services that add value for our clients. Provide ongoing product and technology training to the Thrive direct sales organization and channel partners. Qualifications Experience working at a Managed/Cloud Service Provider in a Solutions Architect or comparable role, collaborating with clients, and working alongside the sales team.5+ years’ experience with the design and implementation of a broad range of infrastructure solutions, such as: Microsoft 365 Cyber Security Solutions (MDR/EDR/Vulnerability Scanning/Etc.)VMware/Hyper-VWindows / Linux Hybrid Cloud Services (Private, Azure, AWS, Google, etc.)Networking Disaster Recovery Backup Solutions Excellent communication skills and customer service skills. Ability to articulate technical information and convey to a broad audience. Location/Work Arrangement This role will be based from our HK office 3 days per week. Additional information The job description includes standard employer statements and notices related to Equal Employment Opportunity and Affirmative Action compliance. These statements apply to applicants as required by state and federal law.
