Support Engineer (l1 - L2)

Tek Systems Remote, HK

Published 2026-04-27

Description

Exposure to front to back investment operation Stable, well‑funded organization with long-term investment focus Collaborative, centralised technology team with strong ownership of platforms Our client is a large, well‑established buy‑side investment organization with a long-term investment mandate and a highly sophisticated internal investment ecosystem. This role sits within a centralized technology function responsible for supporting mission‑critical investment systems that underpin trading, risk, valuation, settlement, and accounting workflows. The team is growing and is looking for hands‑on L1–L2 support professionals with strong technical foundations and exposure to investment or trading platforms. Responsibilities Provide L1–L2 application and system support the investment platform Perform root cause analysis, troubleshooting, and escalation for system, application, or data‑related issues Support batch jobs, scheduling, and monitoring to ensure timely completion of critical investment and operational processes Work closely with internal technology teams to resolve complex issues and ensure system stability Assist with minor enhancements, automation, and scripting to improve operational efficiency Participate in deployment, release, and change management processes following established controls Required Skills & Experience Proven hands‑on experience supporting investment platforms or trading systems (buy‑side strongly preferred)Strong L1–L2 support background, with solid technical troubleshooting capability Experience across front, middle, and/or back office investment workflows Strong knowledge of: Linux/Unix environments Python and scripting Database concepts (SQL, data troubleshooting)Job scheduling / batch processing tools (e.g. Control‑M or equivalent)CI/CD pipelines and deployment processes Cantonese Why This Role Rare opportunity to support a true buy‑side investment environment Full exposure to front‑to‑back investment operations Stable, well‑funded organisation with long‑term investment focus Collaborative, centralised technology team with strong ownership of platforms

Location

Remote
Hong Kong
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Attributes

Job type Full time
Contract type Permanent
Salary type Monthly
Occupation Support engineer (l1 - l2)
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Tek Systems
Tek Systems
106 active jobs
Registered 2023-07-09
Hong Kong

People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals - while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there. TEKsystems. Our people make IT possible. To network with other IT professionals and connect further with TEKsystems, join our "TEKsystems Official Network" group on LinkedIn. Specialties IT Services, IT Talent Management Expertise, IT Staffing
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