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Founded in 1895, Jebsen is a privately-held marketing, distribution, and investment organization established in Greater China. It partners with leading brand companies to bring a wide array of quality products to Greater China while driving success for its people and business partners, protecting the environment, and serving the communities in which it operates.
Purpose of the Job
The System Analyst is responsible for the overall health, performance, and continuous improvement of critical enterprise systems like ERP & WMS. This role will collaborate with Business Analysts, IT teams, and vendors to ensure optimal system functionality, resolve issues, and drive enhancements aligned with business objectives.
Responsibilities

Application Ownership & Governance

Act as the primary subject matter expert (SME) for Dynamics 365 (Procurement, Sales & Inventory Management), Oracle EBS (Finance), and WMS.
Enforce governance policies, best practices, and standards for system usage.


Business Process Alignment & Optimization

Work closely with Business Analysts to translate business requirements into system solutions.
Lead functional and technical discussions to align system configurations with business needs.


System Configuration & Customization

Oversee system configurations, customizations, and integrations to meet business needs while minimizing technical debt.
Develop and enhance solutions within Oracle EBS (PL/SQL, Oracle Forms, Reports, Workflow, BI Publisher) and/or D365 (X++, Power Platform, Azure integrations) as needed.
Collaborate with developers, DBAs, and integration teams to design and implement enhancements.


Support & Troubleshooting

Provide Level 2/3 support for critical issues, working with vendors and internal teams to resolve system defects.
Conduct root cause analysis and implement preventive measures.
Maintain documentation (functional specs, test scripts, user guides) for knowledge sharing.


Project & Change Management

Participate in projects related to system enhancements, migrations, or new module implementations.
Manage change requests, assess impact, and ensure smooth deployment with minimal disruption.
Conduct user training and promote the adoption of new features.



Requirements

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.
5+ years as a System Analyst, Functional Consultant, or Application Owner for Dynamics 365 (Compulsory), Oracle EBS, and/or WMS.
Strong understanding of Finance, Supply Chain, or Warehouse Management modules in Oracle EBS/D365/WMS.
Experience with system integrations, reporting tools (Power BI), and SQL queries.
Hands-on development experience in Oracle EBS (PL/SQL, Forms, Reports) and/or D365 (X++, Power Automate, Logic Apps) is highly preferred.
Strong analytical, problem-solving, and communication skills.
Ability to bridge the gap between technical teams and business users.
Solid project management and stakeholder management experience.

Technical Skills

D365 Supply Chain modules (Compulsory).
Oracle EBS (R12) architecture, workflows, and modules (GL, AP, AR) (Preferred).
Knowledge of PL/SQL, BI Publisher, D365 or Azure integrations is a plus.

Company Values
SUCCESS BREEDS SUCCESS. With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, communities, and our people. We offer talented individuals the opportunity to develop and grow within a family of premium global brands. At Jebsen, success breeds success.
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