One of the major logistics service providers in Hong Kong and world Job Description • Manages day to day operations within a high availability environment• Supports project, maintenance and administration tasks on Microsoft’s cloud platform, MS Windows Servers, Citrix virtual environment• Ensures the Microsoft’s based environment is protected with latest security setting / patch, endpoint protection, system hardening• Participates in Microsoft’s based infrastructure project planning, evaluation, management, implementation and deployment• Communicates with internal teams and vendors for project and other technical support matters• Provide 7 x 24 standby support• Performs other ad hoc projects as assigned Job Requirements • A recognized bachelor’s degree in Computer Science, Information System or related discipline• Solid support experience on enterprise Microsoft Active Directory and Microsoft’s cloud platform (O365 & Azure)• At least 5 years hands on configuration, project implementation support and ongoing operation experience to Wintel infrastructure, Microsoft’s cloud platform (O365 and Azure)• Experience in implementation and troubleshooting on the Windows platform with Hyper-V environment• Must have solid knowledge and experience in high availability clusters, load-balancers, antivirus, backup, system monitoring facilities and SMTP servers• Good analytical and problem solving skills• Good command of both written and spoken English and Chinese• A positive approach to challenges and provide open and honest feedback• Willing to learn and find out new products technologies• Good communication and interpersonal skills, and willing to work as a team• Able to work independently and under pressure, and willing to work during non-office hours when required
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