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Noc Operation Manager - Ic

Hong Kong, Hong Kong, Hong Kong Island
Last update 2024-11-12
Expires 2024-12-12
ID #2015781067
600,000 HK$
Noc Operation Manager - Ic
Hong Kong, Hong Kong, Hong Kong Island,
Modified February 2, 2024

Description

Leading telecom carrier and IT solutions company Job Description • Responsible for overseeing day-to-day operation for Network Operations Center (NOC) and support managed service customer• Work with internal party, vendor and customer to deliver high quality of managed service• Ensure the managed network system and infrastructure are functioning and effectively and efficient• Monitor and maintain managed network system and infrastructure to ensure maximum uptime and availability• Maintaining high level of customer satisfaction and service availability• Response quickly and effectively to network issues and incident• Work with the team to troubleshooting and resolve problem• Develop and implement processes and procedures to continuously improve network operation• Provide regular reports on network performance and availability to internal parties and customer Job Requirements • Degree / Higher Diploma holder in Computer Science, Computer Studies, Information Technology, Information System or related disciplines• Minimum 8 years relevant experience in supporting managed service project or in-house IT support or Network Operation Center (NOC)• Good technical knowledge in various brands of ICT product and solution such as Cisco, Juniper, Fortinet, Microsoft Windows Server, etc.• Familiar with ITIL IT Service Management framework• Advantage to holder of professional certifications such as ITIL, MCSE, CCNP, etc.• Strong problem solving and analytical skills• Good customer service and interpersonal skills• Self motivated, customer oriented and able to work under pressure• Proficiency in spoken and written in both Chinese and English
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Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Noc operation manager - ic
Min. Salary: 400000

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