This job is expired.


Operations Business Solutions, Consultant (manager Level)

Hong Kong, Hong Kong
Last update 2024-05-27
Expires 2024-05-26
ID #2154664196
Operations Business Solutions, Consultant (manager Level)
Hong Kong, Hong Kong,
Modified May 14, 2024


At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected.

Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role Drive and monitor the implementation of strategic projects and system enhancements to support the company's overall business strategic and operational goals.

Responsibilities: Strategic and corporate planning to deliver Operations, transformation and digitalization objectives Drives and leads strategic program and the implementation of initiatives within Time Quality and Cost (TQC) Coordinate internal and third-party resources for the execution of projects with the definition of project scope and objectives Work closely with all relevant technical partners and ensuring feasibility Develop a detailed project plan to monitor and track progress for performing requirements analysis Ensure all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones Measure project performance, build and maintain comprehensive project documentation Oversee program plans to meet business needs as described in the program initiation documents Perform /monitor user acceptance test and quality control Escalate program risks when appropriate Share responsibility for budget management and accountable for resource planning Formulate quality assurance (QA) process on policy data; implements and monitor the defined QA process Identify opportunities to incorporate new technology and market practices to ensure efficient operations and maintain market competitiveness Collaborate overseas operation service team's work efficiency and quality, may include on-site business visit Maintain a resourceful mindset culture and cooperative spirit within the team, leads and develops teammates with support and guidance Establish a relationship with stakeholders and partners to achieve Company and departmental objectives Provide leadership, training, coaching, and guidance to junior staff to ensure team members Requirements: University degree holder (preferably in insurance, computer science and business fields) with minimum 7 years of working experience in insurance companies Strong communication, stakeholder management and leadership skills, able to motivate, coach, drive project progress.

Excellent command of spoken/written English and Chinese (Cantonese and Mandarin) Excellent analytical skills, strategic thinking, able to contribute simpler and faster solutions and always puts customer at the center of decision making and day-to-day operation Proactively provides simpler, faster, more connected and agility solutions with strong stakeholder and relationship management skills Others: You are required to obtain the relevant license(s) if your job involves regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity.

Failure to provide such information may influence the processing and outcome of your application.

You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Operations business solutions, consultant (manager level)

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